Legal notice

General Terms and Conditions of Sale – Hôtel Mondial

Last updated: March 12, 2025

 

1. Establishment Details

Hôtel Mondial Tours
SIRET: 81875055600016 - RCS Tours
Email: info@hotelmondialtours.com
Description: Hotel in the heart of the old town and historical center of Tours
Address: 3, Place de la Résistance
Postal Code: 37000
City: TOURS
Phone: +33 (0)2 47 05 62 68
Email: info@hotelmondialtours.com
Publication Director: Cyril Dodin

Website Hosting
S.A.R.L NowwweB.com
29 Rue Christian Gavelle
78200 Mantes-la-Jolie – France
Email: contact@nowwweb.com
SIRET: 75193170000031
RCS Versailles B 751 931 700
Share Capital: €6,666.00
Incorporation Date: 06-06-2012


2. Reception and Check-In Times

The reception is open daily from 7:00 AM to 12:00PM and them from 4:00PM to 9:00 PM.  
Rooms are available from 4:00 PM and must be vacated by 11:00 AM.
In case of early arrival or late departure, the hotel reserves the right to charge up to €60 in additional fees.

If you plan to arrive outside of these hours, please contact the hotel in advance to obtain access codes.


3. Accessibility

Please note that the hotel is not equipped with an elevator.


4. Reservations and Rates

Rates displayed on our website apply to individual guests booking directly.
Group bookings (from 4 rooms or more) or reservations via third-party platforms may be subject to special terms and conditions (rates, guarantees, cancellations).


5. Cancellation and Modification Policy

For direct bookings with the hotel (excluding groups):

  • Free cancellation up to 48 hours before the arrival date.

  • For cancellations made less than 48 hours before arrival, or in case of no-show, the full stay will be charged.

Policies may vary depending on the booking channel (website, OTA, agency) or for non-refundable offers.


6. Payment Methods

Accepted payment methods include: credit card from 10 euros and cash.
A credit card pre-authorization may be required as a guarantee at the time of booking or upon arrival.


7. Security Deposit – Damages

Guests are responsible for any damage caused in their room or in the hotel’s common areas.
Any damage, theft, breakage, use of extra bed or tobacco odor will result in additional charges.      
Smoking is strictly prohibited in rooms and hallways.

Any night(s) we are unable to rebook your room due to damage or odor will also be charged to you.


8. Parking

  • Free public parking in front of the hotel from 6:30 PM to 9:00 AM, and all day on Sundays and public holidays.

  • Free public parking along the Loire River (5-minute walk).

  • Public underground parking – "Indigo Anatole France", 113 Place Anatole France, 37000 Tours (5-minute walk). Rates decrease depending on the duration of parking.

  • Private hotel garages available on reservation (€20 to €40/night).

  • Free bicycle garage available.


9. Tourist Tax

A tourist tax of €1.15 per adult per night is charged in addition to the room rate.
This includes €1.10 tourist tax and €0.05 collection fee, and is transferred to the local authorities.


10. Special Requests

Requests regarding bed types or the addition of extra beds will be honored subject to availability, and may incur additional fees.


11. Check-In Requirements

Upon arrival, guests may be required to present a valid photo ID and a valid credit card.


12. Personal Data

Information collected during booking is processed in accordance with the General Data Protection Regulation (GDPR).
You may exercise your rights of access, rectification, and deletion by contacting us at info@hotelmondialtours.com.


13. Pets

Pets are not allowed in the hotel.
In case of violation, the hotel reserves the right to charge up to €150.


14. Disputes and Applicable Law

In case of dispute, you may contact a consumer mediation service.
These terms are governed by French law, and any dispute falls under the jurisdiction of French courts.

 

 

Hôtel Mondial Tours


SIRET : 81875055600016 - RCS Tours
Mail : info@hotelmondialtours.com
Description : Hôtel au cœur de la vieille ville et centre historique de Tours
Address : 3, place de la résistance
Postal code : 37000
City : TOURS
Phone : 0247056268


Site Hosting


S.A.R.L NowwweB.com
29 Rue Christian Gavelle
78200 Mantes la Jolie
Mail : contact@nowwweb.com
SIRET : 75193170000031
RCS Versailles B 751 931 700
Share capital 6.666,00 EUROS
Registration 06-06-2012
France

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